By PPS
Please call 18031 and enter One.Tel's merchant code "9105". Customers can also pay through Internet at PPS website: www.ppshk.com, then enter the last 8 digits of your account number as shown on your bill and your payment amount.
For details, please call PPS Hotline at 900 00 222 329.

Please note that three working days should be allowed for your payment transaction.

By HSBC/Hang Seng Bank
1. ATMs
Please choose "BILL PAYMENT" - "TELE-COMMUNICATIONS" - "One.Tel Limited ", then enter the last 8 digits of your account number as shown on your bill and your payment amount. Please retain advice as a receipt. An administrative fee of $2.8 will be charged for payment via ATM, the charge will be shown on the next bill.
2. Phone Banking
If customers are phone banking registered user, customers can make payment via telephone at the numbers:
HSBC: 2233 3000
Hang Seng Bank: 2822 8238
3. e-Banking (HSBC/Hang Seng Bank)
If customers are e-banking registered user, customers may make payment via internet at the website: www.hsbc.com.hk or www.hangseng.com.

By Direct Debit
If you choose credit card (Visa/Master) or bank account for auto pay, please call our customer service hotline at 2907 6000. Auto pay will be processed within two working days prior to the bill's due date.
Note: It requires a minimum of 2 months to process auto payment for bank account. Please use other payment method to settle your payment before it is effective.

By Cheque
Cheque should be made payable to "One.Tel Ltd." crossed and posted to 27th Floor, Lancashire Centre, 361 Shau Kei Wan Road, Shau Kei Wan, Hong Kong (post dated cheque is not accepted). Please write your name or company name and account number on the back of the cheque. (Payment process takes at least 3 working days)

One.Tel Payment Counter
Customer can make payment at our office: 27/F, Lancashire Centre, 361 Shau Kei Wan Rd., Shau Kei Wan, HK via cash, cheque or credit card (Visa/Master).

By Cash

Please bring along the statement and make payment via any , , .

• An administrative fee of $2.8 will be charged for payment via any ,    , , the charges will be shown on the next bill.

• A receipt will be issued upon payment, please keep the receipt in case of verification.

If your payment is not received by us on or before the due date, an administrative fee of $30.00 will be levied to cover additional expenses as a result of late payment.
If customer requests detailed call records, an administrative fee of $10 will be applied.
If customer requests bill re-printed, an administrative fee of $30 will be applied.
If we cannot receive your payment on or before the last date of payment, we will appoint an agent for debt collection and you will be responsible for all administration and agency fee incurred.