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| To Activate Your Calling Card |
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For security reasons, you are advised to go through the following procedures from your registered One.Tel phone number.
- Call 3060 0866, please select languageˇ]Press 1 for Englishˇ^
- Enter 8-digit Card Number, press #
- Enter 4-digit PIN, press #
- Enter the date of birth of the account holder (i.e. ddmmyyyy), press #
- (For business account, please enter the 8-digit pre-set code, press #)
- Enter your choice of new 4-digit PIN, press #
- Re-enter new PIN for confirmation, press #
ˇ]Your Card will be ready to use in 10 minutes.ˇ^
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Call Customer Service Hotline at 2907 6000 from your registered One.Tel phone number, select Home or Away Calling Card Service and follow the voice instructions to retrieve your PIN.
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Call Customer Service Hotline at 2907 6000, we will cancel your old card and send you a replacement as soon as possible.
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| Calling from Hong Kong to Overseas |
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- Call 3060 0866 from any touch tone phone
- Enter 8-digit Card Number, press #
- Enter 4-digit PIN, press #
- Enter the number you wish to call
(country code + area code + local number),
press #
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| Calling from Overseas to Hong Kong |
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- Dial the Global Toll Free Number relating to the country you are calling from
- Enter 8-digit Card Number, press #
- Enter 4-digit PIN, press #
- Enter the Hong Kong number you wish to call (ˇ§852ˇ¨ + number), press #
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